FAQ

Help Center

Frequently Asked Questions

Quick answers about our buying process, pickup, and what we accept. Don’t see yours? Contact us.

  • Who are we?

    We are a community dedicated to giving books a second chance. We collect donated books and help them find new homes while supporting book circulation in the Boston area.

  • What books can I donate?

    Accepted Books:

    • All Hardcover and All paperback books
    • Children’s books
    • Textbooks and school books
    • Audiobooks (CD or digital)
    • Educational CDs and DVDs

    Not Accepted:

    • Torn, water-damaged, moldy books, and damaged or non-working CDs/DVDs.

    Note: Feel free to donate whatever you’d like — we inspect every item that comes in.

  • How can I donate my books?

    You can drop off your books at our donation points around Boston and surrounding areas (Cambridge, Somerville, Brookline, etc.).

    For the most up-to-date list of drop-off locations, please visit our Donate page.

  • Do you offer pick-up service?

    Yes, we offer pick-up service for large donations (usually 3+ boxes or more than 100 books).

    To request a pick-up, please contact us via email or phone with your location, estimated number of books.

  • Where can we place a book donation box?

    If you’d like to place a donation box at your workplace, café, school, library, apartment building, or community center, please contact us.

    We provide free donation boxes for suitable locations and regularly empty and maintain them.

  • What happens to the donated books?

    Donated books are given a second life. They may be donated to schools, libraries, community centers, and families in need. To ensure the sustainability of the project, some books are sold at affordable prices. Books that are in poor condition are responsibly recycled. Through this cycle, we increase access to books in our community while protecting the environment.

  • Privacy Policy

    Your personal information is kept secure and is never shared with third parties.

  • I want to make a corporate donation.

    Yes, we have special programs for companies, schools, and clubs. Please feel free to contact us via email.

  • How can I reach us?

Got Books? Let’s Talk.

Tell us what you have and where you are. We will follow up with the next best step.